Digital Map Table with Fovea-Tablett®: Smart Furniture for Emergency Operation Centers
Frank Fiedrich, Bartel van de Walle (Hrsg.), Proceedings of the 5th International Conference on Information Systems for Crisis Response and Management, 2008.
5th International Conference on Information Systems for Crisis Response and Management (ISCRAM), Washington, DC, USA, 4.-7. Mai 2008
During large-scale crisis events special emergency management structures are put in place in order to execute administrative-strategic and/or technical-tactical functions for potentially large geographical areas. The adequacy of information systems and the communication capabilities within such management structures largely determine the quality of situation awareness and are thus crucial for the effectiveness and efficiency of the emergency managers' work. In this field, this paper makes a threefold contribution: In the first part we provide a description of the organizational structure and the tasks in an emergency operation center (EOC) from a practitioner's perspective. Based on this primer, in the second part we propose four guidelines which help to design human-computer interfaces, especially adequate smart room technology, for this domain. Third, we present a system we designed along these guidelines. We specifically discuss the introduction of a Digital Map Table with Fovea-Tablett® into an EOC as "smart furniture" supporting both team and individual work.